“We’ve got a big reputation and trust rebuild,” says Ann Sherry, Chairman of Carnival Australia and Non-Executive Board Director at National Australia Bank. “Reputation and trust are very hard to regain,” she insists, speaking to the plummeting consumer confidence in NAB in the wake of the Banking Royal Commission and the ousting of Chairman Ken Henry and CEO Andrew Thorburn. “It requires consistency, focus, time and change. That’s what we’ll be seeing at NAB, where I have some influence. I’m presuming all the other banks are having the same conversation.”
Ann Sherry delivering the keynote speech at the 2018 Chief Executive Women’s annual dinner.
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